Compare ATLAS.ti with other products and judge for yourself: ATLAS.ti Support Center
This page contains an overview of the various ways in which you can contact us.
To post an inquiry about individual aspects of our product or services, please select the most appropriate category below.
Pricing and Licensing
- Is your question about pricing or licenses?The information you seek is probably right here.
- Is your question about upgrading an existing license?
- Please see here.
- If you cannot locate the desired information, contact our sales staff at licenses_support@atlasti.com .
Orders / Ordering
Placing an order?
Placing an order?
Our online ordering process is automated and secure. Consequently, orders placed online are processed more quickly than those submitted by fax or mail. To avoid any unnecessary delays, we strongly recommend placing your order ONLINE.
Click here to buy ATLAS.ti directly online.
However, in some cases it may not be possible or practical to place your order online. Please refer to Obtaining a Written Quote to find out how to generate a written quote with only a few mouse clicks that will speed up your order considerably. It takes less than a minute and you're all set! Works for any type and size order.
Then, submit your order by fax, mail, or phone as indicated here.
Looking for a previous order?
Looking for a previous order?
For all ORDER-related issues, please contact our sales partner cleverbridge Inc instead:
U.S. & North America
Mon.-Fri. 9:00am - 7:00pm CST
+1-866-522-6855
cs@cleverbridge.com
Europe & Everywhere Else
Mon.-Fri. 9:00am - 19:00 CET
+49 221 - 355 044 - 15
cs@cleverbridge.com
Student Licenses
- Questions re. a student license? Important information and a registration form is available students section.
- Current prices can be found here
- Other questions? Contact us via student_support@atlasti.com
Reseller Issues
- Want to become an ATLAS.ti reseller? Please read the information on this page.
- Are you an existing reseller and need your login data or want to inquire about a particular order? Please contact our sales partner cleverbridge AG through the channels listed here.
- Different question? Contact our reseller management via resellers_support@atlasti.com
Bug/System Reports
- Experiencing a serious problem or program malfunction? Please generate a full system report as described on this page.
- Send your system report to this address: bugs_support@atlasti.com
Note that inquiries to this address can only be processed if they contain the system report.
Newsletter Feedback
- Want to read the latest issues of our newsletter? Please see this page.
- Looking for an older issue of our newsletter? Please see this page.
- Want to subscribe to or unsubscribe from our newsletter ? Please see this page.
- Have an opinion, suggestion or contribution for our newsletter? Send it to newsletter_feedback@atlasti.com
Submissions and Applications
- To submit a user testmonial, please write to testimonials@atlasti.com .
- To submit a project description, please see this page
- To be listed as a trainer or consultant, please write to work@atlasti.com .
- To apply for a job/free lance work opening advertised at on this web site, please write to work@atlasti.com .
Product Support
- Questions about specific features of ATLAS.ti?
- Experiencing a problem with the program or the free trial version?
- Need additional info not found on this web site?
- Want to know more about ATLAS.ti?
For all of the above, try the ATLAS.ti Knowledge Base or contact our Product Support Staff via general_support@atlasti.com .
