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Help with Orders, Shipping

All orders and order-related issues are handled by our sales fulfillment partner, cleverbridge AG. To place an order, and for questions relating to an order you have already placed (e.g., a missing CD), please contact the cleverbridge AG Customer Care Center, or see below.

NOTE: cleverbridge AG staff will not be be able to answer your product-related questions. i.e. questions about capabilities of ATLAS.ti, technical or licensing-related questions. Please contact the ATLAS.ti Support Center exclusively regarding issues of this kind!

Ordering Offline

To contact the cleverbridge AG Customer Center by phone or fax:

  • cleverbridge North America


    E-mail: cs@cleverbridge.com
    Phone: +1-866-522-6855
    Phone: +1-312-922-8693x1
    Mon - Fri, 9 am - 7 pm CST
    Fax: +1-312-922-3783

    cleverbridge
    53 West Jackson Blvd.
    Suite 757
    Chicago, IL, 60604-3606
    USA

  • cleverbridge Europe


    E-mail: cs@cleverbridge.com
    Phone: +49 221 - 355 044 - 15
    Mon - Fri, 9 am - 7 pm CET
    Fax:+49 221 - 355 044 - 19

    cleverbridge AG
    Aachener Str. 209
    50931 Cologne
    Germany

IMPORTANT: When ordering product upgrades OFFLINE, i.e. by phone or fax, it is necessary that you first generate a written quote. Only the written quote contains all the information necessary to complete your order (such as correct product ID, etc.). Your order cannot be processed otherwise.

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