Contact Us
This page contains an overview of the various ways in which you can contact us.
To post an inquiry about various aspects of our product, please visit the ATLAS.ti Support Center. We encourage you to also use the Support Center Knowledge Base that provides answers to many frequent questions.
However, please read on to find dedicated contacts for the following specific purposes.
Contact the ATLAS.ti Support Center regarding problems and questions concerning installation, use, and internal workings of our product.
- Is your question about pricing or licenses? The information you seek is probably right here.
- Have you already checked our FAQ section? Solutions to many problems are available right here from our Web site.
- No luck with the above? Visit the ATLAS.ti Support Center and be sure to also look into the Support Center Knowledge Base!
Please direct all QUESTIONS re. your order to the cleverbridge AG Customer Care Center
Placing an order?
Our online ordering process is automated and secure. Consequently, orders placed online are processed more quickly than those submitted by fax or mail. To avoid any unnecessary delays, we strongly recommend placing your order ONLINE.
Click here to buy ATLAS.ti directly online.
However, in some cases it may not be possible or practical to place your order online. Please refer to Obtaining a Written Quote to find out how to generate a written quote with only a few mouse clicks that will speed up your order considerably. It takes less than a minute and you're all set! Works for any type and size order.
Then, submit your order by fax, mail, or phone as indicated here.
Mail or fax your material to the address below only AFTER you have signed up online. Your request will NOT be processed without completing the short online form first.
- Questions re. a student license? Do not forget to read all the information in the students section and in the FAQ.
- Still questions? Contact us via ATLAS.ti Support Center (opens a new window)
- Submit your material (after registration!) to:
ATLAS.ti Scientific Software Development GmbH - Student Licenses
E-mail: credentials[at]atlasti[dot]com
Fax: +49 30 520 047 041
Our location could hardly be any more central: only a few steps from Berlin's main shopping street, train station, traffic arteries, and many famous cultural landmarks, we are situated also in close proximity to many institutions and firms we are proud to call our research and innovation partners (e.g. Technische Universität Berlin, Zentrum Technik und Gesellschaft, nexus Institut, hypertexxt, and many others).
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NOTE: All telephone and fax numbers are provided in the international standard format. The "+" stands for whatever prefix you may have to dial to make international calls from your phone, e.g. "11" or "011" in parts of the United States, "00" in most of Europe, etc. If you are unsure what the international prefix is in your area, please inquire with your local phone service provider.
