Help with Orders
All orders and order-related issues are handled by our sales fulfillment partner, cleverbridge AG. To place an order, and for questions relating to an order you have already placed (e.g., a missing CD), please contact the cleverbridge AG Customer Care Center, or see below.
NOTE: cleverbridge AG staff will not be be able to answer your product-related questions. i.e. questions about capabilities of ATLAS.ti, technical or licensing-related questions. Please contact the ATLAS.ti Support Center exclusively regarding issues of this kind!
Ordering Offline
To contact the cleverbridge AG Customer Center by phone or fax:
-
cleverbridge North America
E-mail: cs@cleverbridge.com
Phone: +1-866-522-6855
Phone: +1-312-922-8693x1
Mon - Fri, 9 am - 7 pm CST
Fax: +1-312-922-3783
cleverbridge
53 West Jackson Blvd.
Suite 757
Chicago, IL, 60604-3606
USA -
cleverbridge Europe
E-mail: cs@cleverbridge.com
Phone: +49 221 - 355 044 - 15
Mon - Fri, 9 am - 7 pm CET
Fax:+49 221 - 355 044 - 19
cleverbridge AG
Aachener Str. 209
50931 Cologne
Germany
IMPORTANT: When ordering product upgrades OFFLINE, i.e. by phone or fax, it is necessary that you first generate a written quote. Only the written quote contains all the information necessary to complete your order (such as correct product ID, etc.). Your order cannot be processed otherwise.
