ATLAS.ti Advanced Reseller Form

Please answer the questions below. Click "Submit" at the bottom of the page once you have answered all questions. Please refer to the ATLAS.ti Reseller Guide for information.

CONTACT DATA

Your Name*

Company Name

Reseller ID*

Email Address*

(1) How can you place an order for ATLAS.ti?

  1. T F through the ATLAS.ti web site
  2. T F via phone directly from ATLAS.ti GmbH
  3. T F via phone or fax from cleverbridge AG
  4. T F through the ATLAS.ti Support Center
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(2) How do you obtain a written quote before ordering?

  1. T F you can't
  2. T F by phone, from cleverbridge AG
  3. T F by phone, from ATLAS.ti GmbH
  4. T F online, by going through the ordering section of the ATLAS.ti web site
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(3) Where can you find prices for all available ATLAS.ti products?

  1. T F online from the ATLAS.ti web site, under "Order", using the product selector
  2. T F online from the ATLAS.ti web site, under "Product | Prices"
  3. T F via phone, from ATLAS.ti GmbH
  4. T F via phone, from cleverbridge AG
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(3) What currencies can I use to pay for ATLAS.ti?

  1. T F USD only
  2. T F USD, EUR only
  3. T F USD, EUR, and GBP only
  4. T F 30+ currencies. A full list is displayed in the online Shopping Cart after you start the order process.
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(4) From the ATLAS.ti product catalog, the following license types are NOT available to resellers:

  1. T F upgrades
  2. T F student licenses
  3. T F lease licenses (certified resellers only!)
  4. T F educational licenses
  5. T F regular licenses
  6. T F campus licenses
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(5) Prices for all ATLAS.ti licenses include

  1. T F no support included
  2. T F technical support
  3. T F updates, service packs, and upgrades to minor program versions
  4. T F updates, service packs, and upgrades to major program versions (full maintenance)
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(6) The following individuals and organizations are / are not eligible for (discounted) ATLAS.ti Educational Licenses:

  1. T F Accredited educational organizations are eligible for educational (discounted) licenses.
  2. T F Members of accredited educational organizations are eligible for educational (discounted) licenses.
  3. T F Non-profit organizations are not automatically eligible for educational (discounted) licenses. They must request permission from by contacting ATLAS.ti GmbH first before ordering.
  4. T F Government organizations are not eligible for educational (discounted) licenses.
  5. T F Students of accredited educational instiitutions may qualify for specially priced student licenses (after credential check)
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(7) If you sell an educational license, what proof of eligibility is required of the user/end customer?

  1. T F The customer must show written proof of eligibility prior to purchase.
  2. T F Showing written proof prior to purchase is not required, but the reseller must make reasonably sure that a customer meets the requirements of an officially accredited educational institution as stated in the ATLAS.ti Educational Terms and Conditions
  3. T F The reseller needs to make customers aware of the special educational terms and conditions.
  4. T F The reseller is responsible to ATLAS.ti GmbH for educational discounts granted without merit if he failed to inform the customer of the ATLAS.ti terms and conditions.
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(8) As a reseller, whose contact data should you always enter as "licensee" when ordering a license?

  1. T F Your own name and address
  2. T F Name and address of the end customer
  3. T F Name and address of ATLAS.ti GmbH
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(9) If you enter your own name and address as "licensee" instead of your customer:

  1. T F The customer will not be able to make use of updates, support services, special offers, future upgrades
  2. T F Customers will rightfully complain!
  3. T F You MUST inform your customer that is is crucial to REGISTER their software with ATLAS.ti GmbH
  4. T F That's OK, there will be no consequences.
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(10) Leased licenses/license subscriptions, general

  1. T F You must designate one (and only one) contact person responsible for all aspects of ordering, billing, and communication in regard to leased license purchases.
  2. T F The annual bill will be sent to your customer, not to you. So you don’t have to care about anything else after the first order is done.
  3. T F The annual bill will be sent to YOU, not your customer. It is therefore in your own interest (and your own responsibility) to bill your customer in a timely manner.
  4. T F Terms and Conditions: The Terms and Conditions of ATLAS.ti are NOT binding for your customer.
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(11) Leased licenses/license subscriptions, termination

  1. T F At the end of the year, the lease license runs out automatically. You don’t have to actively cancel it.
  2. T F The lease license is automatically renewed each year and must be actively cancelled. We require notice prior notice to cancellation of a product lease. You should contact your customer in time for the next billing cycle in order to avoid "getting stuck" with the bill.
  3. T F A lease license is terminated just at that time when your cancellation notification has been received by us and will be billed exactly at that time.
  4. T F A license lease is officially considered terminated when your cancellation notification has been received by us within the stipulated time-frame (six weeks prior to expiration date).
  5. T F Your cancellation notification must contains the license key of the license in question.
  6. T F Your subscription is considered active as long you didn’t actively and in time terminate it, and you are billed accordingly, even if your customer has properly cancelled the subscription with you.
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(12) Resellers are expressly prohibited to

  1. T F sell upgrades, student licenses
  2. T F rent, lease or lend the software (with the exception of specific Lease Licenses)
  3. T F register it to their own name or the name of their company
  4. T F create custom installer packages without the written permission of ATLAS.ti GmbH
  5. T F bundle or integrate ATLAS.ti software with other software products without written permission
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What Users Say

The responsiveness of the designers is incredible, and the community built around this software package is something that is very rare indeed.
Zeno Franco, Research and Technology Coordinator, RIMS, University of California


Last Update: June 23 2008