The following topics are available in this section:
Get Assistance!
When you need help in your work with ATLAS.ti, there are a wide variety of resources at your disposal. In this section, we
would like to direct you to the right sources of infomation and support for your problem. Read more »
Help with Orders, Shipping
All orders and order-related issues are handled by our sales fulfillment partner, cleverbridge AG. To place an order, and for questions relating to an order you have already placed (e.g., a missing CD), please contact
the cleverbridge AG , or see below.
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Frequently Asked Questions
Our FAQs have now been integrated into the comprehensive Knowlegde Base in the ATLAS.ti Support Center. You'll find the collected wisdom presented in a convenient and easily searchable format. Read more »
ATLAS.ti version 4
The widely used version 4.2 of ATLAS.ti was superseded by the release of version 5 in 2004.
For those users who still continue to work with version 4, we have collected all the relevant information and posted it on
a separate Web site. All information on those pages remains available for "backwards compatibility" reasons, but will no longer be updated.
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Troubleshooting
This section discuses known issues of the current ATLAS.ti version, in particular problems whose discussion would prove too
elaborate for the Frequently Asked Question List. Read more »
Reporting a Bug
When an error occurs during operation of ATLAS.ti, the user is offered a comfortable way to provide information about this
problem to our technical support staff.
Along with a log of errors some technical information about the computer, Windows settings and content of ATLAS.ti-related
folders is compiled into one compressed file (extension ".atlrep"). This archive file is located in the user system folder.
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Order
